Last updated: 7 July 2026
1. Introduction
These Terms & Conditions ("Terms") govern your access to and use of the website hubsofcraftss.com operated by Hub of craftss, a terracotta and art & craft supplies merchant based in Madurai, Tamil Nadu, India ("we", "us", "our").
By browsing this website, creating an account, or placing an order, you agree to these Terms and our Privacy Policy.
2. Terms of Use
You may use this website only for lawful purposes related to browsing and purchasing craft supplies and related products.
- You must provide accurate name, phone, email, and delivery details when placing an order.
- You must not misuse the website, attempt unauthorised access, scrape content, or interfere with checkout or payment systems.
- Product images, descriptions, and prices are for information; we may correct errors and update listings without prior notice.
- We may suspend or refuse service where we suspect fraud, abuse, or violation of these Terms.
3. Orders & acceptance
Placing an order is an offer to purchase. We accept your order when payment is successfully received and confirmed, or when we explicitly confirm the order by phone, WhatsApp, or email.
We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, incomplete address details, or suspected fraudulent activity. If payment was collected before cancellation, we will arrange a refund through the original payment method.
4. Pricing & payments
All prices are listed in Indian Rupees (INR) unless stated otherwise. Applicable courier charges, GST (if enabled), and discounts are shown at checkout before you pay.
Online payments are processed securely through authorised payment partners such as Cashfree and/or PhonePe. We do not store your full card, UPI PIN, or net-banking credentials on our servers. See our Payment Methods page for details.
5. Product information
We photograph products carefully, but colours may vary slightly due to screen settings, lighting, and fabric batches. Contact us before purchase if you need additional photos or clarification.
Stock availability is shown on product pages. During high-demand periods, an item may become unavailable while you are checking out.
6. Shipping, delivery & returns
Delivery timelines, courier charges, and our exchange/return rules are described on our Shipping & Returns page, which forms part of these Terms.
7. Privacy & data
We collect and use personal information only to process orders, communicate with you, and improve our service. We do not sell your personal data. Read our Privacy Policy for full details.
8. Intellectual property
All website content — including logos, product photos, text, and design — is owned by or licensed to Hub of craftss. You may not copy, reproduce, or use our content for commercial purposes without written permission.
9. Limitation of liability
To the fullest extent permitted by applicable law, we are not liable for indirect or consequential loss arising from use of this website or delay in delivery beyond our reasonable control. Our liability for any eligible claim is limited to the amount you paid for the relevant order.
10. Governing law
These Terms are governed by the laws of India. Courts in Salem, Tamil Nadu shall have jurisdiction, subject to applicable consumer protection laws.
11. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the website after changes constitutes acceptance.
12. Contact us
For questions about these Terms & Conditions or Terms of Use, contact Hub of craftss:
- Madurai rural
- 625107
- Phone: 8870669160
- Contact page